Proactive monitoring, security audits and usage analysis ensure optimal performance

for all your bare metal, virtual private servers and cloud instances.

icon SLA
KIMERA
SLA CORE

Service Level Agreement CORE

Features:

 

- Cloud Monitoring

- Kernel Upgrades

- Service Updates

- Patch Management

- Performance Analysis

- Firewall Setup and Configuration
- Anti-Spam Protection

- Service Request System
- Max Response Time - 24 Hours
     
  2 hours / month
  
  25€  
  Open a Service Request  
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KIMERA
SLA PRO

Service Level Agreement PRO

 

Features:

 

- Cloud Monitoring

- Kernel Upgrades

- Service Updates

- Patch Management

- Performance Analysis

- Firewall Setup
- Security Audit

- Anti-Spam Protection

- Service Request System

- Log Analysis
- Max Response Time - 12 Hours

- Services Optimization

- Managed Backups

Database and application performance tuning
Database and application performance tuning
Database and application performance tuning

- Database Performance Tuning
     
  4 hours / month
  
  48€
  
  Open a Service Request  
icon SLA
KIMERA
SLA ULTRA

Service Level Agreement ULTRA

Features:

- Cloud Monitoring

- Kernel Upgrades

- Service Updates

- Patch Management

- Performance Analysis

- Firewall Setup
- Security Audit

- Anti-Spam Protection

- Service Request System

- Log Analysis
- Max Response Time - 8 Hours

- Services Optimization

- Managed Backup

- Database Performance Tuning

- Capacity Analysis & Forecasting

- Threat Management
- Troubleshooting & Root Cause Analysis

- Skype Business Support
     
  10 hours / month
  
  125€  
  Open a Service Request